Last Updated: February 10, 2026
Company Name: Zhuzhou Qingzuo Trading Co., Ltd.
Address: No. 36, Tongou Road, Xiangshiling Street, Shifeng District, Zhuzhou City, Hunan Province, China (4-249, Xinjian Village Community Residents Committee)
Legal Representative: Deng Yuqi
Unified Social Credit Code: 91430204MAK3NA4JX5
llummnar.com Payment Policy
Welcome to shop all product categories of llummnar.com (we operate all categories of products in the USA). To ensure the security of your payments and clarify related payment matters, we have formulated this payment policy to make your shopping experience safer and more secure. Please read it carefully. If you have any questions, you can contact us via the following methods:
Customer Service Email: service@mail.llummnar.com
Customer Service Phone: +86 19209814283
Customer Service Hours: Monday to Friday, 9 AM to 6 PM (UTC+8:00)
I. Basic Order Information
Order Editing/Changes: You can edit or modify your order (including payment-related information) within 12 hours after placing your order. Please contact us promptly via email or phone for assistance.Shipping Time: Orders with available stock are typically shipped within 1-2 business days (excluding weekends and holidays), and the actual delivery time is 5-7 business days. Orders will proceed to processing once payment is completed.II. Price and Tax Information
Product Price: The prices for all products on our platform include local taxes within the USA. No additional domestic taxes are required. The amount displayed during payment is the final amount payable (excluding customs duties, which will be discussed separately).Customs Duty: Customs duties are charged according to the local customs policies of your delivery location. The local customs will determine the duties based on product category, value, and other factors. If customs duties are incurred, they will be borne by you, and you will be required to pay them according to the local customs regulations. You can consult the local customs department for specific duty standards. We can provide necessary order documentation to assist you.III. Payment Methods
To meet your diverse payment needs, we support several secure and convenient payment methods. You can choose according to your preferences:
American Express.Mastercard.VISA.PayPal.Klarna. This allows you to ease your payment burden, and the process is simple and easy to use.![image]()
IV. Payment Security Assurance
Your payment security is our top priority. We have established a comprehensive payment security system to protect your personal payment information and financial security. The following security measures are in place:
Encryption Technology Protection: We use internationally leading encryption transmission technology to encrypt sensitive information such as your credit card number, identity number, and payment password during transmission, preventing data theft or tampering and ensuring secure payment data transmission.Compliant Payment Channels: All payment methods are connected to legitimate, compliant international payment channels, strictly following global payment security standards and related laws and regulations, preventing illegal payment activities.Strict Information Confidentiality: We do not store your full credit card password, payment verification code, or other core sensitive information. We only retain necessary payment records for order verification, and all records are subject to strict confidentiality controls and will not be disclosed to third parties (except as required by law).Real-Time Risk Monitoring: We have a professional payment risk monitoring system that tracks every payment transaction in real time. Any abnormal payment behavior (e.g., remote payments, multiple payment failures) will trigger an alert, and we will contact you to verify the situation if necessary to prevent payment risks.Payment Issue Assistance: If you encounter issues such as payment failure, duplicate charges, or abnormal deductions, please contact customer service during business hours and provide relevant payment evidence. We will verify the issue within 3 business days and provide feedback as soon as possible to protect your financial rights.V. Additional Payment Notes
Payment Deadline: Please complete your payment within 24 hours after placing your order. Orders that are not paid within this time will be automatically canceled. If you still wish to purchase, please place a new order.Payment Receipt: After completing the payment, you will receive a payment success notification from the platform (via email), and you can also check your payment record in the personal order center as proof of payment.Refund Policy: If a refund is required due to order cancellation or returns, the refund will be issued to your original payment account. The refund processing time will depend on your payment method and the processing time of the issuing bank/payment platform (usually 3-7 business days). For specific details, please contact customer service.
