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Last Updated: February 10, 2026

Company Name: Zhuzhou Qingzuo Trading Co., Ltd.

Address: No. 36, Tongou Road, Xiangshiling Street, Shifeng District, Zhuzhou City, Hunan Province, China (4-249, Xinjian Village Community Residents Committee)

Legal Representative: Deng Yuqi

Unified Social Credit Code: 91430204MAK3NA4JX5


llummnar.com Shipping and Delivery Policy

Welcome to shop all product categories of llummnar.com (we operate all categories of products in the USA). To help you clearly understand the order shipping and delivery details, and to ensure a smooth shopping experience, we have formulated this shipping and delivery policy. Please read it carefully. If you have any questions, you can contact us via the following methods:

Customer Service Email: service@mail.llummnar.com
Customer Service Phone: +86 19209814283
Customer Service Hours: Monday to Friday, 9 AM to 6 PM (UTC+8:00)

I. Order Editing and Shipping Time

  • Order Editing/Changes: After placing an order, you can edit or change the order information within 12 hours. Please contact us promptly through customer service email or phone to make any changes.
  • Shipping Time: Orders with available stock are typically shipped within 1-2 business days (excluding weekends and holidays). The actual delivery time is 5-7 business days.
  • Special Notes: The specific shipping time may be affected by various factors, including but not limited to your delivery requirements, factory production schedules, holiday arrangements, weather conditions, and other unforeseen circumstances. We will coordinate and inform you of any updates as needed.

    • II. Shipping Fees

    We offer free shipping to all 48 mainland states in the USA. The following areas do not qualify for free shipping:

  • Alaska, Hawaii
  • US Territories
  • APO/FPO (Military Post Office) addresses
  • P.O. Box addresses

    • For orders to the regions mentioned above, shipping fees will be calculated based on the actual delivery distance and package weight. The specific amount will be displayed at checkout.

    III. Shipping Methods

  • Delivery Partners: We will provide delivery services through UPS, FEDEX, and USPS to all 48 mainland states in the USA with free shipping.
  • Delivery Address Requirements: Please ensure that the shipping address provided at checkout is correct and complete (including street address, house number, ZIP code, etc.). If the package cannot be delivered due to an incorrect or incomplete address and requires redelivery, the additional shipping cost will be borne by you.
  • Tracking Information: After the order is shipped, we will immediately send you the tracking number via email. You can use this tracking number to check the real-time status and estimated delivery time of your package.

    • IV. Additional Delivery Information

  • Signature Service: By default, packages are delivered without requiring the recipient's signature. If you would like to add a signature confirmation service, please contact our customer service team within 24 hours after placing the order. We will assist in activating the FedEx signature service to ensure the safe delivery of your package.
  • Customer Support: If you have any questions about your order’s shipping or logistics (such as tracking progress, changing the delivery address, requesting signature services, etc.), feel free to contact us during customer service hours. We will promptly assist you.