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Last Updated: February 10, 2026

Company Name: Zhuzhou Qingzuo Trading Co., Ltd.

Address: No. 36, Tongou Road, Xiangshiling Street, Shifeng District, Zhuzhou City, Hunan Province, China (4-249, Xinjian Village Community Residents Committee)

Legal Representative: Deng Yuqi

Unified Social Credit Code: 91430204MAK3NA4JX5


llummnar.com User Information Guide

llummnar.com focuses on offering a wide range of products in the USA. To provide users with a more convenient and seamless shopping experience, and to help users quickly understand the core information throughout the shopping process, we have compiled this guide. Below are the details most frequently inquired by users regarding customer service, orders, and shipping. If you have any other questions not mentioned here, feel free to contact our customer service, and we will do our best to assist you.

I. Customer Service Information

To ensure that user inquiries and feedback are responded to promptly, we have dedicated customer service channels. The details are as follows:

Customer Service Email: service@mail.llummnar.com
(You can send an email for inquiries about orders, after-sales, products, etc. We will respond as quickly as possible during business hours.)

Customer Service Phone: +86 19209814283
(You can call directly during business hours to quickly connect with customer service for efficient resolution of your inquiries.)

Business Hours: Monday to Friday, 9:00 AM - 6:00 PM (UTC+8:00)
(We are closed on weekends and holidays. Inquiries submitted during this time will be prioritized on the first business day after the holiday. We appreciate your understanding.)

II. Order and Shipping Information

To standardize the order processing flow and ensure your orders proceed smoothly, please note the following details:

  • Order Editing: After placing an order, if you need to modify the shipping address, contact number, or any other order-related information, please contact customer service within 12 hours. After this period, the order will proceed to the next stage, and no further changes can be made. We appreciate your cooperation.
  • Shipping and Delivery: For orders with available stock, we will ship within 1-2 business days (excluding weekends and public holidays; shipping will be delayed accordingly). After shipping, the actual delivery time is typically 5-7 business days. Delivery times may be affected by logistics, weather, and other unforeseen factors. If there is any delay, please feel free to contact customer service to check the shipping progress.